Transforming sports ticketing in Australia: A chat with INTIX founder Alex Grant

INTIX is quickly becoming one of the biggest event ticketing companies in the country, boasting many past sport partnerships with the likes of Melbourne Victory, AFL Victoria and the Tasmanian JackJumpers which lead to success. 

Since their inception in 2017, the company has expanded abroad with offices in London and New York, and the expert-run company is looking to solve all the frustrations that modern fans suffer with current ticketing services. 

In an interview with Soccerscene, INTIX founder Alex Grant discusses the company’s journey from organising large-scale festivals to making a strategic shift during the COVID-19 pandemic, the company’s point of difference in a competitive market and their ambitious goals to expand in the Australian sporting industry in the near future.

The company started in 2017 and has since expanded to the US and UK, why did you first start the company and how quick has the growth been since then? 

Alex Grant: INTIX was founded in 2017, but I also like to think that in 2022 we became what we are today. Obviously 2020 to 2022 was a bit of a nightmare for anyone working in Sports and Events but after that period we grew quickly.  

Prior to 2017 we were more in the festival space, so I’m talking the large scale events that aren’t at venues, and then once COVID hit we had to revisit our business area, and in Australia where we had the majority of our business at that point, spectator sport was still allowed to happen.

That is when we reviewed our entire tech stack and rebuilt the system from the ground up between 2020 and 2023. We have an improvement based on client feedback rule where, if a client asks for an improvement that is going to benefit many clients, we build it right away, to make the best possible ticketing platform available.

About mid-way through 2022 things started ticking over again in Australia, so at the end of 2023 we decided to expand internationally, and now we’ve got an office in New York and one in London which happened only the last 5-6 months. 

Recently Ticketmaster and these other companies have left fans frustrated, what is INTIX’s point of difference as a company?

Alex Grant: First point of difference is that all the data is owned by the organisation, meaning everything that occurs within our platform is the organisation’s data, and not owned by any ticketing companies. 

With other ticketing companies, customer data, and the relationship with the customer doing that purchase, is all essentially held by the ticketing company. Organisations can get access to that data through various reporting systems, but it is not immediate or a given, and in most cases a lot of that consumer data is owned by the ticketing companies. That means that customer relationship is essentially non-existent between the club and the consumer which limits fan engagement opportunities.

The other part where we differentiate is with live fan engagement. With our system you can segment on different data points and then, for example, communicate to customers live in the venue. If I wanted to send an SMS or a push notification to everyone who was scanned into the venue because someone kicks a record goal in the A-League, that communication can happen live both from a commercial point of view and a fan experience point of view.

You’ve had a deal with Melbourne Victory and now you’ve got the Football Victoria partnership, Is there an ambition for the company to grow within Australian football?

Alex Grant: Our ambition is to be the number one sports ticketing company in Australia. We believe we have a product that can improve, not just the ticketing experience, but also streamline event management, game-day operations, the customer purchase process, fan engagement and commercial opportunities.

We are working with a number of large sporting organisations in Australia, including various football organisations, and are definitely looking to continue to grow in this space.

Proving what we can do is certainly part of the bigger picture to be a leader in the sports ticketing industry in Australia. 

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ESA’s Game-Changing Technology for Injury Recovery and Player Growth

Elite Skills Arena (ESA) has created cutting edge technology that is revolutionising injury rehabilitation and player development in football.

ESA is a company that designs and provides advanced football training technology used by top clubs and academies around the world. 

Founded by Eddie Mitchell in 2014, ESA creates innovative tools that help coaches track performance and develop players more effectively.

By combining smart tech with insights from leading coaches, ESA delivers data-driven solutions that improve training and sharpen key skills on the pitch.

When the company first settled on the idea of a circular wall with moving targets, the plan was to create an indoor space where players could work on their technical skills.

What started as a simple concept quickly took shape—so much so that the very first prototype was built in a backyard just to see if it would work.

That early test led to the launch of the first product and the creation of the now-iconic arena that remains a core part of what ESA offers today.

Currently, ESA offers three main product lines: the ICON range, the Wall range, and the Wireless range.

Each one has seen great success with professional clubs, academies, major organisations for marketing and events, and advanced training centres around the world.

Today, ESA products are used on six continents, and they’re getting close to a major milestone—1 million games played with their equipment.

But there’s one product in particular, the Wireless Circuit, that’s revolutionising injury rehab and player development in football.

Now ESA first tested the Circuit concept at Ipswich Town and Southampton Football Clubs in the UK.

But it was FC Barcelona who asked for a wireless version, eliminating the need for connecting cables.

The Wireless Circuit is made up of lightweight, cable-free modules — the Rebound, Pass-Through, and Gate — each featuring LED lights and vibration technology to give instant performance feedback.

Using motion sensors, the modules track passing, movement, and dribbling, while built-in modes recreate tactical game scenarios, making it a powerful tool for both training and recovery.

Since its introduction, the Wireless Circuit has been used extensively by Barcelona’s medical team during pre-season and injury rehabilitation.

Stars like Lionel Messi, Luis Suárez, Sergio Agüero and Ronald Araújo have benefitted from its data-driven approach, which benchmarks fitness levels and reduces the risk of re-injury.

The club has used the Wireless Circuit for the later stages of rehabilitation which has allowed players to build up match sharpness without being exposed to the danger of full-contact training.

Following the success at FC Barcelona, the Wireless Circuit has been making waves in the global sports world, having been nominated for Best Technology for Injury Prevention or Rehabilitation at the prestigious Sports Technology Awards.

With more than 50 installations across the globe, it’s quickly becoming a go-to choice for clubs and academies looking for reliable, cutting-edge solutions.

With injuries on the rise in elite football and top players spending more time on the sidelines, Premier League clubs are paying closer attention.

Leicester City FC, who’ve been interested in ESA technology for a while, recently added the Wireless Circuit to their sports science program to help monitor player fitness and support injury recovery.

After a successful demo in September 2023, they’ve started using the Rebound, Pass-Through, and Gate modules to help keep first-team players healthy and make rehab smoother and more effective.

Now the Wireless Circuit could offer substantial benefits to soccer clubs and organisations in Australia due to its unique combination of technology, portability, and proven performance outcomes.

Clubs from grassroots to A-League level can often face challenges in managing injuries, especially with limited access to advanced rehab facilities.

The Wireless Circuit enables low-risk, high-impact recovery by allowing players to rebuild match fitness through targeted, non-contact drills. This is particularly valuable in a sport where muscle and ligament injuries are common.

Also, with clubs becoming increasingly data-focused, the Wireless Circuit’s built-in motion sensors and instant feedback allow coaches to track a players movement, passing and dribbling

This gives coaches a more scientific, structured approach to player development, something especially useful in youth programs and academies.

So, as football continues to evolve, ESA’s Wireless Circuit stands at the forefront, offering a smarter, safer, and more effective way to train, recover, and develop the next generation of players.

Brisbane Roar-ZECO sign deal to supply NPL program

Roar ZECO

Brisbane Roar has announced a new partnership with ZECO, a leader in football sportswear, to support the club’s National Premier League (NPL) program.

Through the collaboration, ZECO will become Roar’s official grip sock and shin pad partner and will provide the club’s NPL team with world class products to enhance player performance and comfort.

ZECO is an Australian owned and operated business, designing its own premium products like its famous mini shin pads favoured by players such as Nestroy Irankunda and Jaiden Kucharski.

ZECO is also the sister organisation of Joga, a world-renowned sportswear brand, known for sponsoring global superstars such as Jack Grealish, Harvey Elliott and Ansu Fati.

However, in addition to partnering with global players, ZECO has a history of supporting the A-Leagues, having previously worked with Sydney FC and the Newcastle Jets.

ZECO Co-Founder, John Kimbell expressed his organisation’s enthusiasm for the partnership with Brisbane Roar.

We’re incredibly proud to announce our partnership with yet another top-tier A-League team,” he said in a press release.

“This collaboration marks a significant milestone for us, as we continue to align ourselves with organisations that embody excellence, determination, and passion.”

“Brisbane Roar holds a legendary status in Australian football, with a rich history and a loyal fan base. It’s an honour to support such an iconic club.

“At the heart of our mission is a deep commitment to helping athletes reach and exceed their peak performance.

“That’s why we’re genuinely excited to see our products playing a role in the team’s preparation and performance on and off the field.

“We’re confident that our support will contribute to their success—not only in the upcoming season but for many seasons to come.”

Together, Brisbane Roar and ZECO will aim to strengthen player performance and development through providing the necessary resources to grow to players.

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